最新回复:
We are writing to provide a clear update regarding the incident affecting your service.
A vulnerability in the platform we use (Virtualizor) allowed an attacker to gain access to our LA VPS nodes where your VPS was hosted. As a result, the attacker damaged the disk associated with your VPS, and the data on it is irrecoverable.
We are currently rebuilding the affected nodes and preparing the platform for service re-installation, so that users will be able to reinstall their VPS and deploy their own backups in order to get back online.
Further information on when servers will be ready for re-installation will be communicated to affected users via email.
Actions and precautions taken;
To prevent similar incidents in the future, the following measures are being implemented:
- All affected nodes and hypervisors are undergoing fresh OS installations to remove any backdoors or residual traces.
- Existing firewall policies and IP-level blocking are being revised and deployed.
- All access keys, passwords, and tokens have been fully refreshed.
- A migration away from Virtualizor to a different, in-house platform is being implemented and will begin next month.
Data and security clarification;
- The attacker does not have access to your VPS data.
- No customers' personally identifiable information was compromised.
- No billing or payment information was compromised.
- The incident was isolated to the VPS management platform (Virtualizor) / LA VPS products and did not affect our billing systems, customer databases or other product lines we offer.
We sincerely understand the impact this incident has caused and appreciate your patience while we work to restore service availability.
For transparency and ongoing updates, a detailed incident report and progress updates are available on our status page (https://status.cloudcone.com/), which is our central communication channel for this incident.
To help manage communications and prevent system overload, this ticket has been temporarily locked; all further updates regarding this incident will be shared via the status page and email.
我也是这样作者: 金池长老 时间: 2026-2-1 02:17
牛逼作者: sunzetu 时间: 2026-2-1 04:37
我搞了一天,才知道挂了,我的数据啊……作者: 刘流溜 时间: 2026-2-1 08:57
真的好险,一周前刚刚将数据转移出来,不然真bbq了,几个月的心血都在上面作者: xieyue 时间: 2026-2-1 15:30
Virtualizor 印度写的作者: nic2013 时间: 2026-2-1 16:04
之前这家小鸡 reboot 一下就挂了,没续费了。还是 RN 耐造。作者: IsaacDean 时间: 2026-2-1 20:38 我也是服了,既然让重建就快点,这小子真慢作者: 老高 时间: 2026-2-1 21:39
我也服了,这都多久了,耽误我上天作者: wange008 时间: 2026-2-1 22:19
面板依旧404作者: 表弟 时间: 2026-2-2 10:33
我真服了,我一堆CC小鸡都失联了,数据也全丢了好像?
我平时fq也只有CC小鸡,没有备用机。这次机器失联导致我最近好几天都没翻出来这几天也没办法上来论坛。气死我了!!!作者: 邮走于盛夏 时间: 2026-2-2 11:23
Unfortunately, as the attacker had deleted all data, data recovery is not possible unless you have your own backups.
Please note we will be sending an email out with further detailed instructions soon on how to get back online.
Thank you for your patience and understanding.
To help manage communications and prevent system overload, this ticket has been temporarily locked; all further updates regarding this incident will be shared via the status page and email.