OP==============================================================
Based on our records, you already created a VM in Singapore, however it was destroyed the same day:
VM Destroyed
Owner of the Virtual Machine: XXX
Virtual Machine which has the IP (103.208.85.97) assigned: VM #82217
[VM Destroyed] - Virtual server: 82217
12:29:12
VM Created
Owner of the Virtual Machine: XXX
Virtual Machine which has the IP (103.208.85.97) assigned: VM #82217
[VM Created] - Virtual server: 82217 - OS: Ubuntu 16.04 server 64bits
Unfortunately these locations are now out of stock so you will need to wait until more slots are available.
Me================================================================
YES，But im not satisfied with Singapore，I want the JAPAN or HK, but already is out of sold , so I just want a refund please~
OP================================================================
I'm sorry but we are not offering refunds for already delivered services, you may wait until these locations are available again or alternatively recreate the VM in any other location
Me=================================================================
Funny, I bought this virtual machine, but I always have to test the performance to judge whether it is possible to use it. I tested the Singapore host, not very well, and immediately I canceled it. The problem is that the host you provided is not what I want, so I suggest that refund is also reasonable. If you can give me a host of Hongkong or Japan now, I will use it. At first, I bought this service for the two host location .
OP================================================================
Please note that we are not offering free trials for our services, I suggest you to retry later in order to create a VM in any of these Asian locations which are currently out of stock
Location ISP Loss Sent Last Avg Best Worst StDev MTR Chart
Canada, BC, Vancouver Telus 47% 100 – 94.77 94.1 98.09 0.65 show
Canada, BC, Vancouver Shaw 47% 100 – 110.79 104.88 159.77 9.66 show
USA, WA, Seattle Softlayer 52% 100 82.35 82.33 82.22 83.12 0.13 show
USA, CA, Fremont Hurricane-fmt2 47% 100 – 117.13 116.86 120.5 0.49 show
USA, CA, Fremont Linode 47% 100 – 117.32 117.07 117.94 0.17 show
USA, CA, San Francisco Digital Ocean 54% 100 110.45 110.54 110.38 112.02 0.28 show
USA, CA, Los Angeles QuadraNET 52% 100 – 99.4 99.26 99.94 0.14 show
USA, CA, Los Angeles Vultr 40% 100 – 104.29 104.04 107.64 0.59 show
USA, CA, Seattle Google 38% 100 – 91.82 91.56 93.15 0.27 show
USA, TX, Dallas Softlayer 49% 100 – 135.04 134.88 137.21 0.38 show
USA, IL, Chicago Cogent 44% 100 – 159.51 158.99 164.6 0.98 show
USA, GA, Atlanta 55 Marietta/RamNode 44% 100 – 163.93 163.79 164.68 0.15 show
USA, NY, New York Telehouse/RamNode 44% 100 – 180.35 180.15 183.97 0.53 show
Netherlands, Nuland WeservIT/RamNode 49% 100 – 249.93 249.71 252.36 0.36 show
Germany, Bochum ProviderService 39% 100 – 258 257.82 261.48 0.46 show
Germany, Nuremberg Hetzner 44% 100 239.92 239.97 239.87 240.87 0.14 show
Italy, Milan Prometeus 57% 100 265.93 266.08 265.82 269.49 0.58 show
Russia, Moscow WebDC/FirstVDS 49% 100 152.2 152.36 152.12 155.16 0.53 show
Russia, Tomsk Tomgate/Berihoster 52% 100 – 335.59 335.27 335.95 0.16 show
Singapore Digital Ocean 42% 100 71.22 71.35 71.18 76.05 0.63 show
Japan, Tokyo Vultr 39% 100 – 1.99 1.6 5.51 0.65 show
Australia, Sydney Vultr 42% 100 – 192.2 192.01 192.65 0.13 show
China, Chengdu Tencent 45% 100 135.57 132.07 112.66 135.57 4.41 show
China, Guangzhou Tencent 54% 100 108.29 105.33 95.71 108.9 3.56 show
China, Beijing Aliyun 59% 100 110.02 110.25 109.93 115.21 0.8 show
China, Beijing Tencent 56% 100 78.78 78.22 73.32 83.09 2.64 show
China, Shenzhen Aliyun 53% 100 113.28 113.19 113.02 113.68 0.12 show
China, Jiangsu China Telecom 56% 100 89.26 89.38 89.18 89.61 0.09 show
China, Qingdao Aliyun (1) 36% 100 – 71.02 70.78 73.11 0.44 show
China, Qingdao Aliyun (2) 52% 100 75.34 75.41 75.29 76.15 0.19 show
China, Shanghai Aliyun 49% 100 – 69.06 60.42 73.44 3.17 show
China, Shanghai Tencent 50% 100 – 106.56 91.78 110.74 4.2 show
作者: allen3201 时间: 2018-4-17 12:50
买之前养成看tos的习惯吧，如果tos真写了不退款，pp应该会输作者: yonlee 时间: 2018-4-17 12:51
尝试的时候就做好了不退款的准备了作者: willembaby 时间: 2018-4-17 12:54
觉得很不合理啊，虚机起码你得让人试过才能用，这又不是一口价的事情，更何况OP也不算小公司吧作者: zhuyijun1573 时间: 2018-4-17 12:59
垃圾op,7欧online美滋滋作者: 破论坛早晚药丸 时间: 2018-4-17 13:00
你会被喷的楼主，建议你还是多去看看TOS吧作者: ssmao 时间: 2018-4-17 13:06
提示: 作者被禁止或删除 内容自动屏蔽作者: willembaby 时间: 2018-4-17 13:08
这是TOS
Do you offer refunds?
A: Yes, we do offer refunds. However, we reserve the final decision on all refunds, based on the situation and reason for the cancellation. The rule of thumb is that any delays that prevent you from using your server within the normal delivery time will be credited, or the payment renewal date will be adjusted. Only reported issues on which we have exhausted all attempts at resolution will be refunded in full. It is important to note that refund requests based on information that were included in the terms of service or clearly available on our website will always be refused.
